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Terms of service

Terms of Use - Privacy

The www.val.com.gr is the online store exposure and sales through the Internet company "VALue for money HOME", based in Greece. Before you enter the online store and browse our website, we invite you to consult the following terms and conditions which apply specifically to the use of the shop's val.com.gr. Make sure you agree to the following terms and conditions as the re-use and navigate your website www.val.com.gr implies explicit and unconditional consent and agreement with them.


Information and Products

H Our company is committed to quality, completeness and validity of the information given on the website www.val.com.gr both as to the exact details described as those supplied by the online store, services, under Subject to any technical or typographical errors that can not be predicted or occur unintentionally or downtime of the site on grounds of force majeure.
Also reserves the delivery time of goods in cases of force majeure. The online store no guarantee can be provided for the availability of products, but guarantees timely information to end users on their unavailability.
Our online shop provides the content (eg information, names, images, illustrations, etc.), products and services available through the website "as is".


Safety

Our company recognizes the importance of the issue of security of your personal data and your online transactions and take all necessary measures with the most modern and advanced methods to ensure maximum safety. All information related to your personal information and transactions are secure and confidential. The safety of our online stores is achieved by the following methods:

Client Identification
The codes used to identify you is two: Username (username) and the Personal Security Password (password), who each time you enter your access to provide complete security to your personal information.
You have the ability to modify your Personal Security Code (password) as often as you wish. The only person who has access to your information are through the above code and you are solely responsible for maintaining the secrecy and concealment by third parties. In case of loss or leakage should be an immediate alert us otherwise your online store is not responsible for the use of a password by an unauthorized person. We recommend for security reasons, change your password at regular intervals and avoid using the same codes and easily detectable (eg date of birth).

Ensuring Privacy of Transfer of your Personal Data
The val.com.gr in collaboration with the Commercial use safety valve, which ensures confidentiality during the transfer of data (or encrypting). The Commercial uses protocol SSL (Secure Sockets Layer) encryption together with the 128bit, which ensures the security of online transactions.

Controlled Access (firewall)
Access to systems val.com.gr (servers) controlled by a firewall, which allows the use of specific services to customers / users by prohibiting same time, access to systems and databases containing confidential data and company information.

Trade Secret
Confidentiality is obvious. The same basic principles apply in everyday transactions in the case of e-commerce (e-commerce). All information transmitted by the user / member in our company is confidential and we take all necessary steps to use them only to the extent necessary in the context of service. Some of the measures taken are the following:
Only authorized employees have access to information of your transaction and only when necessary, eg for processing your requests.
Our company does not disclose details of customers and their transactions, unless written authorization from you or this court decision or other public authority.
In any case, the electronic store in any way disclose or publish your personal data and information entrusted to us. The personal data you share with us with your membership are used exclusively for the execution of your transactions. All information is encrypted and stored securely.


Privacy Policy

When you visit the pages of www.val.com.gr and to order products, but also to ensure that we can contact you to let you know about our new products, you may be asked to provide some personal information (name, occupation, address, date of birth, etc.). Any personal data anywhere on the pages and services of the website of www.val.com.gr intended solely to ensure the operation of the service and may not be used by anyone, without complying with the provisions of Law 2472/97 on the protection of personal data, as in force at a time.


Payment

Payment by bank transfer:
Please use the following information to deposit the total amount of your order:
Beneficiary: VALERGAS GEORGE
Bank: COMMERCIAL
Account Number: 69600271
Number IBAN: GR70 0120 1390 0000 0006 9600 271

Please deposit be made within 24 hours of checkout. Otherwise the order will be released.

The orders will be executed after the deposit of the amount of the order to the above account.

Pay by Credit Card:
The online store accepts all major credit cards Visa, Mastercard, VisaElectron, Maestro. Your transactions in our store are protected by maximum online security systems (SSL-128 bit and digital certification).

Payment on receipt of your order at (delivery):
Pay the employee of the carrier or the employee of our company, the delivery of your order at your place. The method of payment on delivery applies to Attica.

 

Order / Product Delivery / Shipping Costs

Checkout:
The completed your order, you get the following message (example): "ORDER YOUR COMPLETED. THANK YOU. O Your order number is 71243. Please check your e-mail. We have sent a confirmation e-mail with the details of your order. "

Shipping Costs (Rest of Greece)
The cost burden will be commensurate with the service and the place of delivery.

Delivery days are Monday to Friday from 10.00 am to 5.00 pm In cases requiring the buyer of another time and another day delivery should be based on consultation with the call center of our company. H order delivery will be made within 3 working days.


Late order

Your order may be delayed for the following reasons:
The product you ordered is not available: Among the products displayed in our online store there is the rare case have been exhausted and our online system (online) have not had time to automatically update on availability. In this case one of our staff will contact you to give you all the alternatives or even to make and cancel the order without any financial burden to the consumer.
In times of extreme weather or strikes, and in any event of force majeure, which could affect the transport and delivery of your order.
If it is impossible to telephone and / or e-mail (e-mail) communication with you (if a problem occurs on your order, or in connection with the product or in relation to the payment of) because eg your information you entered is not properly updated.

 

Withdrawal / Return - Change Product

Return Defective Products
In cases where a demonstrable fault of our company sold defective products and poor quality or error in taking the order, the pricing, the shipping, damaged during shipping, poor packaging, etc. then take full responsibility for replacement cost reimbursement (so will deposit the equivalent bank account costs that would have taught), as well as forwarding expenses.

Briefly the return and replacement of a product is feasible under the following conditions:

• the first contact on the phone or send an email to info@val.com.gr within three days due to the reasons of return
• the return to be made within 7 working days of receipt
• the product is not being used
• the product is accompanied by all the necessary documents to prove the transaction (eg ITT, Ap Retail, Waybill etc.)

If the product does not meet the above requirements will be returned to the sender. Otherwise the cost of re (replacement product) borne entirely our company only once.

If reimbursement is not made within 7 working days then our company can not accept any return for replacement or cancel the transaction. Emphasize that date the returned product that is indicated by the courier on receipt, to control the time limit prescribed. In each case the returned products must be in the state received from the client, complete and without damage and the packaging is that which normally accompanies the product and is in excellent condition, along with all the documents accompanying the product (eg ITT, Ap Retail, Waybill etc.).

 

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